![]() ![]() ![]() This account can only be used by the MDM solution and the user will not have the permission to remove this account or use it for provisioning any other apps installed on the device.īy default, MDM tries to add the Managed Account on the device when Managed Google Play is configured, but sometimes the account addition might fail or remain in progress for a long time or may require user intervention to be completed successfully. This Managed Account is required to facilitate silent app management, Play Store layout customization, and other Android Enterprise related features. When Managed Google Play is configured without G Suite, a Managed Account is added to the device. ![]() Under the Android EMM option, verify if Enable third-party Android mobile management is disabled.Navigate to Devices > Settings and click on Third party integrations.Ensure that third-party mobile device management is not enabled.If the device is provisioned as Profile Owner, add an account under Work. To add a work account, navigate to Settings -> Accounts, on the device. Ensure the G Suite account with which you have configured Android Enterprise, is added as a work account on the device.Account-based (only if Managed Google Play is configured) With G Suite If the issue still persists, refer this link or contact our support team. To verify this, you can access the Play Store on the device using a personal account, search for the app, and check if the app installs on the device. If the message "The product is not compatible with the device" is shown under Remarks on the MDM server, the app may not be compatible with the device.Tap on the build number 7 times to enable Developer Options and disable MIUI optimization. In the case of Xiaomi devices, turn off MIUI optimization by navigating to Settings-> Build Number.Clear Google Play Store app data and cache by navigating to Settings-> Apps & notifications-> Google Play Store-> Storage-> Clear data.If the data saver is enabled on the device, ensure Google Play Store and Google Play Services are excluded from the list.Ensure the device has proper network connectivity.Ensure sufficient space is available for the app(s) to install.Incase the user declines, installation will be aborted. The user must allow installation if the device prompts the user to install the distributed app.If the error message The admin of the enterprise has not accepted the Managed Google Play Terms of Service appears while pushing apps via Managed Google Play login to Managed Google Play using admin credentials, accept the terms and conditions given on the page and then try redistributing the app.Ensure that the Google Play Terms of Service are accepted before distributing apps to devices.The issues that cause the app installation to fail can be resolved by following the steps given below: User based ![]() Therefore, while one app is being downloaded and installed, the other apps will remain queued for installation and the installation status will remain in-progress till the installation of the other app is completed. When multiple apps are distributed to the device, the app download and installation happens sequentially. In case the download is successful, the app installation will be initiated else, the status will change to Failed. The status will remain as Retry scheduled till all the retries are completed. If the app download fails, MDM automatically retries the app download three times over the period of 10 minutes. To install an app on a device, the first step is to download it before initiating the installation. The app uninstallation may not be possible due to the following reasons: The app installation may fail due to the following reasons: The app installation may remain in-progress or retry scheduled due to the following reasons: You're trying to download and install an app silently on the managed Android device and you get the error message App installation failed or the installation seems to be in progress for a long time or if the status changes to Retry Scheduled. Issues with app download or installation Problem ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |